We have absolute confidence in providing the best Teeth Whitening Kit for our customers. That's why we have our 100% Money-Back Guarantee. We guarantee that your teeth will improve by a minimum of 2 shades whiter after using our Teeth Whitening Kit In the unlikely event that you find this is not the case with your SmilesCode experience please see below. To qualify for our Money-Back Guarantee simply follow the instructions below:

1.     Take a photo of your teeth on the day of your 1st application with a time stamp. 

2.     Use your kit for 6 consecutive days, following the instructions on the back of your kit box carefully. 

3.     Complete your final application and take a photo of your teeth and the used gel. Both images should be time stamped.  

4.     Email our customer experience team through help@smilescode.jp with the above

5.     Your application will be processed within 3 days of submission

Please remember to submit your application within 30 days of receiving the product/s and that the photos have a valid date and time stamps. Applications that do not meet this criterion will not be approved for refund. We reserve our right to reject a refund request if we are not satisfied (acting reasonably) with the supporting evidence you provide to us. Please note that our Money-Back Guarantee only applies for the first purchase of a Teeth Whitening Kit and excludes all other products/future kit orders/shipping costs.