How to make a claim:
We guarantee a minimum of 2 shades whiter teeth after using our Teeth Whitening system.
In the unlikely event that this is not the case, simply follow these 5 steps to qualify for a refund:
1. Take a photo of your teeth on the day of your 1st application with a time stamp.
2. Use your kit for 6 consecutive days, following the instructions in the manual carefully.
3. Complete your final application and take a photo of your teeth and the used pens. Both images should be time stamped.
4. Email help@smilescode.jp with your 3 time stamped photos with the subject "Claim for refund".
5. Allow 3 business days for your application to be processed. Once processed, you will receive an email.
For more information, please read our terms and conditions.